By creating your account and using 8win's services — Sports Betting, online casino, crash games, jackpots, and more — you agree to the rules set out in this document. Take a moment to read it: we've written it clearly so you know exactly what to expect from the platform and what the platform expects from you.
Important: This document constitutes a legal agreement between you (the user) and 8win. By registering on the platform or continuing to use its services, you confirm that you have read, understood, and agree to all terms described herein. If you disagree with any part, please do not use 8win's services.
The use of any service offered by 8win — including Sports Betting, online casino, crash games, slots, progressive jackpots, and live betting — is subject to full acceptance of these Terms and Conditions. By clicking "Sign Up", logging into the platform, or carrying out any financial transaction through 8win, you confirm your agreement with these rules.
These Terms and Conditions should be read together with the Privacy Policy and the Responsible Gambling of 8win, which form an integral part of this agreement. In the event of a conflict between documents, these Terms and Conditions shall prevail, unless expressly stated otherwise.
8win reserves the right to update these terms at any time. Material changes will be communicated by email and/or in-platform notification. Continued use of the services following notice of changes constitutes automatic acceptance of the new conditions.
To create an account at 8win and use its services, you must meet the following requirements:
8win reserves the right to request proof of identity and residence at any time. Failure to provide the requested documents may result in account suspension or closure, with balances potentially frozen until the matter is resolved.
Registration at 8win is free and can be completed directly through the website or your mobile browser — no app download required. Each CPF may only be linked to one account. Registering multiple accounts under the same user is strictly prohibited and may result in the closure of all associated accounts and the cancellation of any accumulated balances.
By registering, you agree to provide accurate, complete, and up-to-date information. 8win is not responsible for issues arising from incorrect information provided by the user, including withdrawal difficulties caused by mismatched account details.
You are solely responsible for the security of your access credentials — login, password, and any two-factor authentication configured. Do not share your login details with anyone. If you suspect unauthorized access to your account, contact 8win support immediately via the platform chat or by email at contato@8win-khelo.com.
8win shall not be held liable for financial losses resulting from unauthorized access to an account caused by the user's own negligence, such as using weak passwords, reusing passwords across other services, or accessing the platform from shared devices without taking appropriate security precautions.
8win may request identity verification (a process known as KYC — Know Your Customer) at any time. This is mandatory before processing withdrawals above R$ 5,000.00 and may also be required in other circumstances at the platform's discretion. Documents typically requested include: an official government-issued photo ID (RG or CNH), a recent proof of address (within the last 3 months), and, where applicable, proof of ownership of the payment method used.
8win accepts the following deposit methods for Brazilian users:
The minimum deposit is R$ 10.00. 8win does not charge any fees on deposits, but third-party banking fees may apply depending on the method and the user's financial institution.
All deposits must be made exclusively by the account holder. Use of third-party cards or bank accounts to deposit on 8win is not permitted. Failure to comply with this rule may result in immediate account blocking and balance retention until the matter is resolved.
8win does not accept cash, cryptocurrencies, international money orders, or any payment method not listed above. Deposit attempts using unauthorized methods will be automatically rejected.
The minimum withdrawal is R$ 20.00. The preferred withdrawal method is Pix, with processing in up to 3 minutes after the request for amounts up to R$ 50,000.00. For larger withdrawals, the timeframe may be extended to allow identity verification as required by Brazilian anti-money laundering regulations.
Withdrawals are processed only to bank accounts or Pix keys registered in the name of the 8win account holder. The name on the platform account must exactly match the name on the destination bank account.
Attention: Balances derived exclusively from bonuses are subject to the rollover conditions described in section 6. Only the balance available for withdrawal — visible in the "My Account" section — can be withdrawn. 8win is not responsible for withdrawal attempts involving locked balances or balances still under bonus release processing.
8win does not charge fees on withdrawals made via Pix. For other methods, operational costs may apply and will be disclosed at the time of the request. Withdrawals rejected by the recipient bank due to incorrect details provided by the user may be subject to an administrative fee of R$ 5.00 for reprocessing.
8win regularly offers bonuses for new users and promotions for existing users. The current welcome bonus is 100% up to R$ 500.00 on the first deposit. Accepting any bonus automatically implies acceptance of that promotion's specific conditions, available on the offer page.
All bonus balance is subject to a rollover requirement before it can be withdrawn. This means the bonus amount (and, in some cases, the deposit amount combined with the bonus) must be wagered a set number of times before becoming eligible for withdrawal. The rollover requirement is clearly stated in the terms of each promotion.
Sports Betting at 8win covers more than 30 sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores, Sulamericana, and international leagues), UFC/MMA, basketball (NBB and NBA), tennis (ATP, WTA, and Grand Slams), volleyball (Superliga), e-sports (CS2, League of Legends, Valorant), and much more.
A bet is only valid once the on-screen confirmation is displayed with a generated ticket number. Bets pending confirmation or affected by a communication error between the user's device and 8win's servers are not considered valid. 8win is not responsible for bets that go unregistered due to connectivity issues on the user's end.
8win may cancel or void bets in the following situations: event canceled or postponed by more than 24 hours; obvious error in the published odds (odds significantly below or above the reference market); incorrect information regarding teams, dates, or event conditions. In the event of a void, the staked amount is refunded in full to the user's balance.
Cash out lets you settle a bet before the final result, receiving an amount calculated based on the odds at the time of the request. The cash out value may be lower than the original stake (if the bet is losing) or higher (if it is winning). Cash out is available on events and markets that support this feature, as indicated on the platform. 8win does not guarantee permanent availability of cash out and may suspend it during live events for technical or operational risk reasons.
In live betting, odds are updated in real time and can change significantly between the moment a user selects an odd and the moment the bet is confirmed. 8win may accept, reject, or request additional confirmation for live bets when there is a relevant change in odds during the process. This protects both the user and the platform against communication errors under unstable connectivity conditions.
All casino games available at 8win — slots, live casino, crash games, and progressive jackpots — are provided by certified studios and audited by independent laboratories. Outcomes are determined by random number generators (RNG) that ensure every round is completely unpredictable.
The RTP (Return to Player) for each game is stated in that title's own rules, accessible within the game interface. The RTP represents the average return to the player calculated over a large number of rounds and does not guarantee individual results in any specific session.
8win is not responsible for software or hardware failures from game providers. In the event of a technical failure that interrupts an active session, open bets may be cancelled and amounts returned to the user's balance in accordance with the game provider's policies. For complaints related to specific games, 8win's support team will act as an intermediary with the provider.
By using 8win, you agree not to:
Violation of any of these rules may result in immediate account closure, cancellation of pending balances and bonuses, and, where applicable, referral to the relevant authorities.
8win believes that betting should be a form of entertainment, not a financial obligation. The platform provides responsible gambling tools accessible in the "My Account" section:
Configured limits take effect immediately. Removing limits is subject to a 24 to 72-hour reflection period before taking effect. For more information and support organization contacts, visit our Responsible Gambling.
8win handles users' personal data in compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). Data collected is used exclusively for service operations — account creation and management, payment processing, customer support, regulatory compliance, and platform improvement.
You have the right to access, correct, port, and request the deletion of your personal data under the LGPD. Requests related to personal data should be sent to contato@8win-khelo.com with the subject line "LGPD Request". For full details on data collection, use, and storage, please consult our Privacy Policy.
You may request account closure at any time via support chat or email. Prior to closure, withdrawals of available balance can be requested as normal. Bonus balances that have not met the rollover requirement will be forfeited. Closure is permanent for accounts under permanent self-exclusion — in these cases, reopening is not possible.
8win may close or suspend an account without prior notice in the following situations: breach of these Terms and Conditions; suspicion of fraud, money laundering, or use of the platform for illegal purposes; submission of false information during registration; use of unauthorized software or behavior that compromises the integrity of the platform; judicial or regulatory order.
In the event of closure due to a breach of the Terms, 8win may retain balances while conducting internal investigations. Retained balances will be released or forfeited based on the outcome of the investigation, with communication provided to the user.
8win may update these Terms and Conditions at any time. Significant changes will be communicated via the registered email address and/or through an in-platform notification at least 7 days in advance. Minor changes — such as typographical corrections or formatting adjustments — may be made without prior notice.
The most current version of the Terms and Conditions is always available on this page. The date of the last update is displayed at the top of the document. Continued use of the platform after new conditions take effect constitutes acceptance of the changes.
For questions, complaints, or requests related to these Terms and Conditions, please contact 8win through the following channels:
Complaints not resolved by support may be escalated to 8win's compliance team at the same email address, with the subject line "Formal Complaint". 8win commits to responding to formal complaints within 5 business days.
Quick reference — the figures and conditions most frequently accessed by 8win users.
| Rule / Limit | Condition |
|---|---|
| Minimum age | 18 years of age |
| Accounts per user | 1 account per CPF |
| Minimum deposit | R$ 10.00 |
| Minimum withdrawal | R$ 20.00 |
| Pix withdrawal timeframe | Up to 3 minutes (amounts up to R$ 50,000.00) |
| Mandatory KYC verification | Withdrawals above R$ 5,000.00 |
| Welcome bonus | 100% up to R$ 500.00 on the first deposit |
| Minimum odds for rollover | 1.30 in Sports Betting |
| Notice of Changes to the Terms | 7 days' notice for material changes |
| Customer Support | 24/7 chat in English + email contato@8win-khelo.com |
By accepting these Terms and Conditions, 8win also takes on clear commitments to you.
All balance available for withdrawal is yours and will be processed within the timeframes described in these Terms. Via Pix, 8win processes withdrawals in up to 3 minutes — with no artificial delays and no platform fees.
Your personal data is collected solely for the purposes described in these Terms and the Privacy Policy. You have the right to access, correct, and request the deletion of your data at any time.
8win is committed to transparency. Published odds, bonus terms, and betting rules are presented in a clear and straightforward way — no hidden traps buried in lengthy text or unexplained technical jargon.
If you have any questions about these Terms or any other matter, 8win's support team is available 24 hours a day, 7 days a week via the platform chat, fully in English.
8win provides deposit limits, betting limits, and self-exclusion tools so you have full control over your experience. These features are set by you and take effect immediately upon activation.
Any significant changes to these Terms will be communicated by email and within the platform at least 7 days in advance. You will always know what has changed before any new conditions affect you.
Now that you know the rules, create your free account, deposit from R$ 10.00 via Pix, and claim a 100% bonus up to R$ 500.00 on your first deposit.
⚠️ For users 18 and older only. Gamble responsibly.
Privacy & Data Protection at 8win: 8win is committed to protecting your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13,709/2018). All information provided during registration and use of the platform is handled with full security. Your data is never sold or shared with third parties without your express consent. For more details, visit our Privacy Policy or reach us via the support chat.